Emma Lowen
- Support Services
- Support Services Manager
Emma is our Support Services Manager based in our City head office.
Having joined Laurus in 2017, Emma has provided support to lawyers from across all of our departments, gaining a hands-on experience of how best we can provide an exceptional service to our clients.
Emma’s role means she has expert knowledge of the firms’ processes and operations, ensuring client files are managed to the highest standard. Emma is responsible for the maintenance and smooth running of our archives, firm-wide document management and file stores, a key aspect of the business.
Working with clients and teammates alike, Emma’s friendly and understanding approach regularly receives glowing feedback.
Her day-to-day work sees her working closely with Hansa Pindolia in the central administration team as well as providing valuable insight on our lawyer and customer experience to John Fynan.
