We are truly living in unique times. The coronavirus pandemic is impacting everyone from our families, to our businesses, to our emergency services who are bravely on the front line. As the situation continues to affect our world, we wanted to update you on how we’re supporting our employees, and you — our clients.
Above all else, our thoughts are with those affected by the virus, particularly those who are sick. We wish them a speedy recovery, and we remain inspired by our NHS workers and others who are caring for people in our communities.
Supporting our people and our clients
To limit the spread of the Coronavirus we’ve taken actions to dramatically reduce the need for staff and clients to come into our offices in Farringdon and Northcote Road.
At the same time, we know that our clients and partners rely on our lawyers’ expertise and services, and we are committed to providing them smoothly. We have robust systems in place that enable us to continue to serve you with the minimum of fuss during these challenging times.
All Laurus staff are working remotely. We have operated an agile working policy for some time which means our staff have the ability to work from home and can access our systems securely, wherever they are. Our lawyers and support staff will operate usual office hours and be fully contactable by telephone and email, as well as meeting clients via video-conference, using FaceTime or Zoom.
We are able to take instructions and remain compliant. Our post is scanned remotely, ensuring it will reach us. We are able to return original documents to you via our usual methods – the current turn around on this is approximately 7 working days.
The Government is pressing forward with the greater use of video and audio links in Courts and as the situation evolves daily, we will adapt and update to best serve our clients and partners. We are able to pay court fees to the Court via BACs which has mitigated the need for physical cheques being sent to and from our offices.
Your Legal Wellbeing is at the heart of everything we do, we would like you to feel reassured that we are still here to help and fully contactable via the details below.
Speak to a lawyer — you can reach our team on
020 3146 6300 or email@example.com
How can we help?
How can I contact Laurus or my lawyer during this crisis?
All of our telephone lines remain open and fully functional between our normal working hours of 8am until 6pm Monday to Friday. This includes direct dial and mobile. We are also able to communicate via FaceTime, WhatsApp and Zoom video conference – let your lawyer know which you prefer and we will make arrangements for you.
I need to drop off documents, should I visit your office?
In line with Government advice on ‘Staying at Home’ our offices are currently closed to the public. We ask that you post documentation to avoid travel to our physical locations. Our postal address is: Laurus, 5 St John’s Lane, Farringdon, London EC1M 4BH
I need to draft a Will, can I do so without meeting a lawyer?
Yes, our Legacy team are able to take Will instructions remotely and are able to run this via Zoom video conference, FaceTime or teleconference. We will also provide guidance on how to sign documents remotely whilst clients are not able to visit us in person.
I would like to get Sale Ready; can I do this from home?
Yes, we encourage all of our sellers to prepare themselves ahead of agreeing a sale. We operate a complimentary Sale Ready service to ensure you have the best chance of success when selling your property. We will guide you through the process of instructing us, completing the relevant seller’s questionnaires, as well as reviewing and compiling all documentation to ensure you are set up to sell as soon as you advise your property is on the market.
I have a relationship matter I would like to discuss with a lawyer
Our Family law team already have the facilities in place to conduct video conferences with clients and advise them – as closely as possible – on a face-to-face basis. For clients who are not experienced with videoconferencing, we have the experience to take them through the technology until they are comfortable using it – either for online consultations, appearances in court, or indeed, for mediation sessions. As such, we are fully prepared to discuss your situation remotely. Should you be interested in exploring mediation as an option – or would like advice as to the full range of legal options available to you – we would be delighted to hear from you.
Lastly, from all of us at Laurus, please take good care of yourself and your loved ones.
Mediation & COVID-19
While, in many cases, it is necessary to take matters to a Final Hearing – in order to ensure that a clients' best interests can be fully protected – it is often the case that parties can explore other methods of resolving disputes